How to Stress-Test an SOP Before It Costs You
If your SOP reads “clean,” it’s probably hiding the mess. Stress-test it with a green user before the floor does it for you.
The $30,000 Paperweight (and the Lie Called “Standardization”)
Your “standard work” isn’t failing because people don’t care. It’s failing because it can’t survive reality. Build point-of-use tools that update at the speed of the floor.